FAQ about Digital Library
|How do I register?||To begin with sign up for the Arts newsletter and we will send you a link to set up your library account in the Digital Library. Once you have generated your username and passoword you will receive two emails to activate your subscription to the Digital Library and to set up your access to MyLoft, the access portal.|
|I am a student/client.||While you are a student at the British Council, you will benefit from a totally free subscription. You should have received a link in a newsletter, otherwise you can subscribe to the Arts Newsletter.|
|I am already a member, what is the easiest way to login?||You can login with your user number and password https://library.britishcouncil.org/cgi-bin/koha/opac-user.pl|
|What browser do I need for the digital library?||The British Council Digital Library works with Chrome or Microsoft Edge and when you download the MyLoft application you will need to install the MyLoft extension|
|How do I find my membership number?||In the welcome email you received or in the portal: library.britishcouncil.org -> my account -> Membership number|
|How do I access the library resources?||British Council Library -> my account -> Login -> Launch Digital Library Portal -> Recursos Electronicos -> Base de datos ->|
|What is MyLoft?||
MyLoft is a the portal that gives you access to the different platforms which make up the Digital Library from which you can take advantage of all the resources. You can download MyLoft on your computer or your mobile device. Here are some guides on how to download it and use it.
|I can't see the content in the MyLoft Database||Restart your connection with MyLoft (Logging off and entering your username and password again) My Loft is only compatible with Chrome and Microsoft Edge. Make sure you have installed the MyLoft extension on your browser.|
FAQ about eBooks and Audiobooks
|The Digital Library works like our usual library with a book lending service which you can consult and return online.||Click here: British Council Digital Library eBooks and Audiobooks|
|Can I download books on any device?||
On your desktop/laptop you can download your book/audiobook on to your e-reader via Adobe Digital Editions.
On your devices download PocketBook to read ebooks and audiobooks.
The system, however, is not compatible with Amazon Kindle.
|How can I reserve a book?||To place an audiobook or eBook title on hold, go to the book you want to borrow and click the hold button. A success message will be displayed, along with your place in line.|
|How do I see which books are available?||In the RBDigital, click on the search icon (top right), search -> ebooks -> advanced search -> availability|
|How many books can I borrow at a time?||
You can borrow up to four e-books and have one on reserve.
FAQ about Magazines and Newspapers
|Magazines and Newspapers introduction||Click here: British Council Digital Magazines and Newspaper|
|Can I download newspapers and magazines?||
Yes, you can read newspapers and magazines online and download them on your computer or device via Pressreader which you can find and download at your App Store / Playstore.
Press reader will ask for you username and password which you created for the library. Open the application, search for the publication that you want to see and start reading.
FAQ about Concerts online
|From the mythical Queen concert at the Wembley to the documentary about Adele, the Qello platform gives you opportunity to enjoy the best music.||More information|
|How do I renew my credential?||The credential is valid for 7 days, once this time is up you will need to renew it by visiting MyLoft (the checkOut Process). Follow these steps to renew your access to Qello: Begin session -> Recursos Electrónicos -> base de datos -> Conciertos -> CheckOut -> Access|
FAQ about Training videos
|Access training videos||More information|
|Can I download a course?||You can all the courses you want in streaming while you are connected, but you cannot download them.|
FAQ about Plays online.
|Enjoy world class plays in the comfort of your home.||More Information|
|Can I download a play?||You can watch any play you want in streaming while you are connected, but you cannot download them.|
FAQ about Academic and Reference Books
|Ebook Central offers authoritative information and eBooks from trusted publishers in all academic subject areas.||More information|
|Can I download reference ebooks?||Yes, once you have downloaded them you will need Adobe Digital Edition to read them. You can download up to 10 documents for a period of two weeks maximum.|
If you need more infomation please contact us at firstname.lastname@example.org and we will be pleased to help.