Results and certification

Aptis ESOL scores reflect candidates ability to understand and communicate in English.

Aptis ESOL General assesses language proficiency from A1 to B2 on the Common European Framework of Reference (CEFR). If you demonstrate a level superior to a B2 you will be awarded a C1.

Aptis ESOL Advanced assesses language proficiency from B1 to C2 on the Common European Framework of Reference (CEFR). 

Find out how to read the score report. 

Aptis ESOL certificates are issued 48 to 72 hours after the exam date, excluding weekends and public holidays.

Certificates are produced in electronic format only and are sent by e-mail to the address provided when you registered for Aptis ESOL.

Please note that the British Council does not offer an in-person collection service for certificates at any of its centres in Spain or dispatch paper copies to individual candidates or registering Partners.

If you need to submit your certificate to a recognising or receiving organisation, please check in advance whether they accept the standard pdf online version or if they require a paper copy.

Printed copies:

If a paper copy is required, we strongly recommend you follow these printing instructions:

• Format: As a double-sided document (single sheet)
• Paper size: A4 (21cm x 29.7cm)
• Orientation: Portrait
• Paper weight: Minimum 120grs
• Paper colour: White paper only
• Margins: Standard
• Printer setup: Colour

Please ensure that all information, including text, visuals, logos, codes and signature, and any other original feature appear on your printout. Non-standard printed copies, or incomplete documents, may not be accepted by receiving organisations.

Aptis ESOL certificates are delivered to the email address provided during registration 3 working days after your test.

If you haven’t received your certificate by this deadline:

• If you registered your personal email address during registration, please check your spam folder. Your certificate may be there.
• If you registered through an Aptis ESOL Agent or another institution, please check with them to confirm that they provided the British Council with your personal address.
• Your results may be under review or investigation. If this is the case, you will have received a notification from the British Council prior to the 3-working day deadline for certificate issue. Please check your inbox or spam folders.
• If after any of the actions above, you are still unable to track your certificate, please contact myexam@britishcouncil.es.

If you are not happy with your Aptis ESOL result, you can request your exam to be re-marked. This service is known as an Enquiry on Results.

You can request an Enquiry on Results of your complete Aptis ESOL exam, not a single test component. up to eight weeks after the test date. The current Enquiry on Results fee is 53€.

Please note that according to the paragraph 14.2 of British Council Spain’s Terms and Conditions of the Aptis ESOL test the British Council does not allow candidates, test centres or institutions to see or review the answers of the marked Aptis ESOL tests in any instance of the marking process and/or as part or after an Enquiry into Results. This is in line of practice of other Awarding Boards and the British Council would not provide exam answers under a subject access request.

How to submit an Enquiry on Results?

You should submit your Enquiry on Results request via our online form available at the end of the section.

How does it work?

You may only ask for a re-mark of the entire exam, not a single component.
Grammar and vocabulary, reading and listening component checks are conducted automatically to ensure they have been marked accurately.
The speaking and writing components are re-marked by senior examiners.
Re-marked test results are considered final.

If your overall CEFR level increases after re-marking, you will be refunded the full Enquiry on Results fee and we will issue you with a new Aptis ESOL certificate. You will be asked to return the previous original certificate so that a new one is issued. Any costs incurred in sending this certificate, whether by post or other means, shall be borne by the candidate.

If your CEFR level remains the same or changes in a single component, but the overall CEFR level does not change, the fee will be retained, a new certificate will not be issued and you will be informed.

The outcome of the Enquiry on Results is considered final. The results from the remarking process will be available after ten working days.

Enquiry on Results Aptis ESOL 

No, if you score below CEFR (Common European Framework of Reference for Languages) level A1 in your Aptis ESOL General or for Teachers exam or B1 in your Aptis ESOL Advanced exam, you will be issued a report confirming that you have not demonstrated sufficient level for a certificate to be awarded.