The British Council aims to ensure that every candidate is treated fairly and objectively and that they are given optimum conditions to take their exams. We can make arrangements to accommodate special circumstances or requirements to enable test takers to attend a test centre, to understand questions and to give their exam answers.
If you require special arrangements to undertake your exam, please follow the instructions for each exam below. The special arrangements available depend on the examination board and in some cases you may be exempt from a part of an examination because of a disability or difficulty. Please note, no documents regarding special arrangements will be accepted after registration has closed.
SPECIAL ARRANGEMENTS CAN BE PROVIDED FOR:
If you require a modified version of the test or if your circumstances require special administrative arrangements to be made, e.g. extra time or use of headphones, please contact us with at least six weeks' notice before your test date. This notice period is necessary for the modified test version to be prepared.
Special arrangements are only available in the IELTS paper version.
Candidates with special requirements must send medical certificates that meet the criteria below:
Additionally, for candidate with specific learning difficulties, the following criteria also apply:
If you have a disability or special need, contact us at least two months before your test date. You will need to provide a medical certificate issued within the last two years when registering for the exam.
Cambridge English exams
If you have a disability or special need, contact us at least three months before your test date. You will need to provide a medical certificate issued within the last two years when registering for the exam.
Professional and university exams
In most cases you will need to contact your examining board or university directly for a special need request. The examining board will contact the British Council about the arrangements and will inform you about the approval of your request.
You can email us at email@example.com for a special need request if you have registered with us for your exam. You will need to provide a medical certificate issued within the last two years at the time of registration.